Terms & Conditions

Bookings
Bookings close five working days before the start of the course, however we do sometimes get late cancellations. Please contact the office directly to enquire about places after this date. Applicants should ensure they follow their agency procedures for booking training.

Certificates
Will only be issued for attendance of the full course. Certificates will only be released on completion of  evaluation form. Delegates should ensure they can attend the whole session and after the training should login to their account to complete the online evaluation and then be able to download their certificate of attendance.

Late arrivals
Participants turning up late for training events may be turned away, at the discretion of the trainer. Delegates who are denied entry by the training due to their late arrival will still be charged the full cost of the training event. 

Data Protection
We are required to inform individuals about the information we hold about them. MKSB records names, roles and contact details on a computerised database for the purposes of distributing the training brochure and to support the training records held by agencies. In addition, course evaluations and application details are held on an electronic database.

Attendance and non-attendance
Information is recorded and reported to the MK Safeguarding Board.

Training Charges
Prior to booking on to a training event, applicants are responsible for ensuring that they are aware of the charging and cancellation policy. Applicants must always follow their own agency processes when booking on to training events and are responsible for ensuring that line manager approval has been obtained.

Course Cancellations
The Board continues to operate a strict policy for non-attendance at training events. All course cancellations must be made more than 5 working days prior to an event via the event-booking system. Cancellations less than 5 working days before an event must be made via email to ManchesterSafeguardingPartnership@manchester.gov.uk  Please note that charges will apply for late cancellations in accordance with the cancellation policy. In cases where a delegate cannot attend, a replacement can be sent. However, this must be marked clearly on the course register on the day.